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FAQs

FAQ S

General

Yes! We understand how hard it is to find products that are right for you. Reach out to us at hello@melaningracebk.com and we're more than happy answer any of your questions and to give you product recommendations based on your skin type and skin concerns.

We accept any major debit/credit cards (Visa, MasterCard, American Express and Discover) and PayPal.

We're located in Brooklyn NY. We don't have a Physical store yet, but we plan to have one soon and we can't wait to meet you in person!

Discounts

When you sign up for our emails, you will receive a special code to receive 10% off your first order! We also offer discounts and special holiday promotions throughout the year so be sure to sign up for emails so you can be updated on any new offers!

The following items are EXCLUDED from sales, offers and/or promotions: gift cards, bundled products, special priced products, and sale/marked down items.

Discount codes cannot be combined with any other promotions and cannot be used in conjunction with Gift Cards. Subject to change without notice. All sale items are final sale.

Samples

We currently do not offer Melanin Grace samples, but we're working on a program and will send you an update as soon as we're ready to provide this service.

My Account

No problem, simply click on forgot my password. You will receive an email associated with your account to reset your password.

Not receiving the email? It is possible that a different email is associated with your account or there is a typo. Please reach out to us via email hello@melaningracebk.com so we can guide you.

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